About Us Babylady Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Babylady Limited
Rear Off 252-4 Sturry Road Canterbury Kent CT1 1DT United Kingdom
Phone: 01227 787400
Fax: 01227 787500
Email: orders [at] babylady [dot] co [dot] uk
My VAT Registration Number
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard. We do not charge for any item until the order has been accepted and the terms agreed. Stock items are typically despatched within 7 days and special order items within the agreed period, not normally more than 12 weeks. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Please note, our web prices and terms may differ from those offered in our stores. Should you wish clarification please contact us before placing your order. |
| Shipping And Handling UK mainland delivery charges are not normally applied to orders over £250 unless indicated at time of ordering or during acknowledgement process. Orders under this amount are typically £10 per package or less for UK mainland. |
| Delivery Schedule We deliver your order right away. We will normally ship orders overnight so it is with you the next day. Please place order by phone to guarantee this as we will physically check our stock first before confirming delivery time and date. (If the item is not in stock please allow up to 7 days for standard stock items). |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK VAT is included in the price shown. If you require a VAT receipt please indicate this at time of placing the order. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products, with exception to special order item, come with a 14 day no quibble guarantee provided the item is returned to us in the original packaging, unsued and in the same condition as it left our premises. Return postage will be at your costs. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01227 787400 (International +44 01227 787400) or fax us on 01227 787500 or write to us at Rear Off 252-4 Sturry Road Canterbury Kent CT1 1DT United Kingdom |
Privacy Policy Babylady Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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